For cleaning business owners and employers
Applying for your Cleaning Business Licence or preparing for licence renewal? Identify the right modules for your application, your workforce and the upcoming BCM requirement.
Your licence journey
Customer Management + Effectiveness Management
See the two courses ↓Class 2: 1 WSH + 1 Core coursesClass 1: 1 WSH + 2 Core courses
Choose your renewal training requirements ↓01 · First application
Applying for a Cleaning Business Licence requires supervisory experience or attendance at two WSQ courses: Level 3 Customer Management and Level 3 Effectiveness Management. NEA requires the applicant business to meet this condition.
NEA’s official first-application checklist ↗Level 3 · Core module
TSC: EVS-CFC-3005-1.1
WSQ competency code: CLG-SS-301C-1
| Full Course Fee (Original)For Citizens & PRs (Aged <20), & Foreigners | $436.00 |
|---|---|
| Citizens & PRs (Aged 21–39) | $236.00 |
| Citizens (Aged 40+) | $156.00 |
| SME-sponsored Citizens & PRs with CPF, & LTVP+ | $156.00 |
Confirm your preferred intake and availability with us.
Course outline, fees and details →Level 3 · Core module
TSC: EVS-PDV-3002-1.1
WSQ competency code: CLG-SS-304C-1
| Full Course Fee (Original)For Citizens & PRs (Aged <20), & Foreigners | $261.60 |
|---|---|
| Citizens & PRs (Aged 21–39) | $141.60 |
| Citizens (Aged 40+) | $93.60 |
| SME-sponsored Citizens & PRs with CPF, & LTVP+ | $93.60 |
Confirm your preferred intake and availability with us.
Course outline, fees and details →Subsidised fees depend on eligibility and applicable funding conditions. See each course page for funding details.
02 · Renewing a licence
Renewing from Class 3? You need to renew your licence to Class 2 or Class 1. For either class, match each worker’s modules to their PWM job role.
For each applicable worker
For each applicable worker
100% of your applicable workforce. Resident and foreign cleaners, including part-time and casual workers. Excludes cleaners employed for less than three months at submission. Maintain the requirement throughout the licence period; accepted existing certificates count.
| Criterion | Class 2 | Class 1 |
|---|---|---|
| Minimum paid-up capital | $25,000 | $250,000 |
| Safety certification | bizSAFE Level 3 | bizSAFE Level 3 |
| Cleaning contract record | Required | Required |
| Additional compliance history | — | Previous two years |
03 · Additional requirement from 1 July 2029
From 1 July 2029, the applicable Baseline Core Module becomes mandatory in addition to existing WSH and Core modules. BCM does not replace them.
| PWM job role | BCM requirement |
|---|---|
| General / Indoor / Table-top Cleaner | BCM Level 1 |
| Outdoor / Healthcare / Restroom Cleaner / Dishwasher / Refuse Collector | BCM Level 2 |
| Multi-skilled Cleaner cum Machine Operator | BCM Level 3 |
| Supervisor | BCM Level 4 |
Select the BCM level for the worker’s actual job role. If the role is unclear, check with NEA before registering.
NEA’s BCM requirements and role matrix ↗Leave your email for BCM launch and intake updates.
We will share the available levels, fees and course dates.
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Environmental Services veteran
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They serve different purposes. Customer Management and Effectiveness Management are the prescribed TSC training route for the qualifying employee in a first Class 2 or Class 3 application. Separately, each applicable worker needs the WSH and Core combination for their PWM job role and the licence class.
Accepted previous attainments can count. Check each worker’s Statement of Attainment against the endorsed modules for their current PWM job role, then identify any gaps.
Check NEA’s accepted-module guidanceTell us whether this is your first application or a renewal, the class you are targeting, your workers’ PWM job roles and the WSQ modules they have completed. We can help plan the remaining training; NEA determines licence eligibility.
Tell us your route. We will help identify the courses you need.
